Legal
Refund Policy
Last updated: [date the owner publishes this policy].
Key point: Full refund within 7 days of your first payment.
The policy
Full refund within 7 days of first payment. If this is your first payment for SMS and you ask for a refund within 7 days of that payment, you get a full refund.
No refund for a started month thereafter. After the first 7 days, or for any renewal payment, there is no refund for a month that has already started. Monthly billing has no lock-in: you can simply not renew.
How to ask for a refund
Contact the owner at [owner contact email — owner to supply] with your tenant name and the receipt number (on your receipt in Billing). Refunds are processed manually by the owner to the same bank account the payment came from, unless agreed otherwise.
What happens to your data
A refund does not delete your data and does not change your plan — you keep the plan you paid for until its period ends, and you can still export everything from Settings. See the Privacy Policy for export and deletion.
Questions
Pricing is in the pricing section on the homepage. General terms are in the Terms of Service.
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